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Privacy
Privacy policy
How Oasis Drug Mart handles the information you share through this website.
Oasis Drug Mart (2613599 Ontario Inc.) respects your privacy. As a pharmacy, we are a health information custodian under Ontario's Personal Health Information Protection Act (PHIPA), and we handle your information accordingly.
What we collect through this website
When you use our request forms, we collect your name, phone number and the details you choose to enter, such as prescription numbers, your current pharmacy, the service and time you'd like to book, or the weight-loss medication you're asking about. Please don't enter symptoms in these forms; we discuss those privately when we contact you.
The “Have us do it” helper on our Save money page doesn't send anything by itself. It prepares a request that you send from your own email (or by text), and some requests, such as Seniors Co-Payment, Trillium and Exceptional Access applications, include your Ontario health card number because the government forms require it.
Why we collect it
Only to respond to your request: to fill or transfer prescriptions, book appointments, and contact you about them.
How we protect it
When you send a request through this website, it is transmitted over an encrypted connection (HTTPS) through our form provider, Web3Forms, to the pharmacy's email inbox. The website itself does not keep a copy. If you email us a prescription, it goes directly to the pharmacy's inbox. If you prefer, you can send the same information by WhatsApp, text or phone instead. We limit access to staff who need it to serve you, and we keep records only as long as required by law and professional standards.
Newsletter, promotions and health alerts
If you sign up for our emails or texts, we keep your email address and/or mobile number, the topics you chose, and a record of your consent. We use them only to send you Oasis Drug Mart news, promotions and health alerts. You can unsubscribe at any time by replying STOP to a text, using the unsubscribe link in an email, or emailing [email protected].
What we don't do
- We don't sell or rent your information.
- We don't use advertising trackers on this website.
- We don't share your information except as needed to provide your care, as permitted or required by law.
Your rights
You can ask to see or correct the personal health information we hold about you, or ask questions about how we handle it. Contact our privacy contact, the pharmacy's Designated Manager, at [email protected] or 647-351-4400. You may also contact the Information and Privacy Commissioner of Ontario.